Process warranty claims based on visual evidence, not long email threads and back-and-forth.
Schedule DemoWarranty claim challenges that slow down processing and increase costs
Customers send photos that don't show required detail, leading to multiple back-and-forth requests for better evidence.
Teams waste time asking for more evidence, creating delays and frustrating customer experiences.
Fraudulent claims slip in due to lack of proper verification, leading to unnecessary payouts and losses.
AI-powered warranty claims processing in 5 simple steps
Guided capture by customer with optimal angles, lighting, and context for complete damage documentation.
AI assesses damage severity and verifies policy criteria against your defined warranty terms.
Flags for auto-approve, hold, or reject with specific reason codes and next steps.
Store full visuals and metadata for complete audit trail and compliance documentation.
Workflow integration to claims system for seamless processing and customer notifications.
Advanced AI-powered warranty claims processing tools
Automatically detects scratches, dents, cracks, and other damage types with precise severity assessment.
You define criteria for automatic claim processing based on your specific warranty terms and conditions.
Auto flagging of suspicious claims using pattern recognition and historical data analysis.
Complete logs and reasoning for every decision, ensuring transparency and audit compliance.
Transform your warranty claims process with measurable results
Cut claim handling time by up to 50% with automated damage assessment and decision making.
Reduce overpayments and fraud losses with intelligent detection and verification systems.
Improve customer satisfaction via fast responses and transparent claim processing.
Workflow integration to your existing claims system for streamlined processing
Photo Upload
Damage Analysis
Auto Processing
See how Kelsmar can cut claim handling time by 50% and reduce fraud losses by 80%.
Schedule Demo