Automatically categorize returns (resalable, repairable, reject) using video + AI, so your operations teams don't guess.
Schedule DemoReturns processing challenges that slow operations and reduce revenue
Returns volume is high but manual triage is slow, creating bottlenecks in your reverse logistics operations.
Lack of consistency among triage staff leads to different outcomes for similar items, creating operational inefficiencies.
Mis-sorting leads to lost revenue when resalable items are marked for disposal or repairable items are rejected.
AI-powered returns triage in 5 simple steps
User or logistic agent captures video/photos per guided instructions for optimal inspection coverage.
AI inspects for damage, missing parts, and wear patterns to determine item condition accurately.
Assigns triage status (resell, refurbish, reject) with specific reason codes for transparency.
Generates comprehensive visual report and audit trail for complete documentation and tracking.
Integrates to your WMS or reverse logistics system for seamless workflow automation.
Advanced AI-powered returns triage and processing tools
Automatically detects damage, missing parts, and wear patterns for accurate condition assessment.
Same criteria applied every time ensures consistent triage decisions across all staff and shifts.
Designed for bulk returns processing with batch capabilities and high-volume throughput.
Integration with return management and ERP systems for complete workflow automation.
Batch processing capabilities with detailed analytics and reporting for operational insights.
Transform your returns processing with measurable results
Triage time down by 3× with automated AI-powered assessment and decision making.
Higher consistency with fewer misclassifications using standardized AI criteria.
Better margins from reclaim and refurbishment with accurate item categorization.
Faster turnaround in reverse logistics with streamlined automated processing.
Integration with WMS and reverse logistics systems for complete workflow automation
Video Capture
Triage Analysis
Automated Routing
See how Kelsmar can cut triage time by 3× and improve consistency by 95% with AI-powered returns processing.
Schedule Demo